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After-Sales Service
A/S Procedure
  • A/S Inquiry

    STEP 01

  • Receipt and Registration

    STEP 02

  • Inspection and Notification

    STEP 03

  • Repair

    STEP 04

  • Completion Notification

    STEP 05

  • Shipment

    STEP 06

  • STEP 01
    A/S Inquiry
    Please submit an A/S request via Online Inquiry > A/S Inquiry, including the product name and a detailed description of the issue.
    Online Inquiry
  • STEP 02
    Receipt and Registration
    Our representative will contact you using the information provided.
    If product return is required, we will assist you with the registration and intake process.
  • STEP 03
    Inspection and Notification
    Our professional engineers will inspect the returned product and provide feedback on the inspection results.
  • STEP 04
    Repair
    The repair of the returned product will be carried out accordingly.
  • STEP 05
    Completion Notification
    You will be informed of the repair results.
    If the repair is subject to charges, payment will be processed at this stage.
  • STEP 06
    Shipment
    The repaired product will be shipped back to you upon completion.